1️⃣ Service Cancellation by the Client

• Cancellations must be made in writing via email or through official communication channels at least 48 hours before the scheduled service or site visit.

• If materials have already been procured or work has commenced, a cancellation fee will apply based on the stage of the project and costs incurred.

2️⃣ Refund Eligibility

• Full Refund: If cancellation is requested before material purchase or work initiation, we may provide a full refund (excluding any inspection or consultation charges).

• Partial Refund: If cancellation occurs after materials are purchased but before work begins, only material and logistics costs will be deducted.

• No Refund: No refund will be provided if the service is cancelled after work has started or has been substantially completed.

3️⃣ Inspection or Consultation Charges

• Site inspection and consultation charges are non-refundable, as they involve expert time, travel, and assessment.

• If a project is cancelled post-inspection, the inspection fee will still be applicable.

4️⃣ Project Delays & Rescheduling

• If you need to reschedule the service, we request a minimum of 24 hours’ notice.

• Repeated rescheduling may result in rescheduling fees or cancellation of service at our discretion.

5️⃣ Service Cancellation by Inotic Infra Solutions

• We reserve the right to cancel or postpone services due to unavoidable reasons such as:

  • Unsafe site conditions

  • Lack of required permissions or access

  • Non-payment or breach of agreement terms

• In such cases, a full or partial refund may be offered, depending on the situation.

6️⃣ Refund Processing Time

• Refunds (if applicable) will be processed within 7–10 business days to the original payment method.

• We are not liable for delays caused by third-party payment gateways or banks.

📩 Contact for Cancellations & Refunds

To initiate a cancellation or refund request, please contact our customer support team:

📧 support@inoticinfra.in
📞 011-69314493