❓ Frequently Asked Questions (FAQs)
At Inotic Infra Solutions, we understand our customers may have many questions regarding our waterproofing, renovation, and building maintenance services. Here’s a list of the most commonly asked questions to help you make informed decisions.
1️⃣ What services do you offer?
We provide complete waterproofing solutions, building repair, civil renovation, exterior & interior painting, injection grouting, roof treatment, bathroom waterproofing, terrace coating, basement waterproofing, and general maintenance for residential and commercial properties.
2️⃣ What locations do you serve?
We serve clients across Delhi NCR, including Delhi, Noida, Ghaziabad, Gurgaon, Faridabad, and nearby regions. For large projects, we can also consider outstation work.
3️⃣ Are your services guaranteed?
✅ Yes. We offer warranties ranging from 3 to 10 years depending on the service type and materials used. All warranty details are provided in writing post-completion.
4️⃣ Are you an authorized service provider?
Yes, we are authorized applicators for Dr. Fixit and other reputed waterproofing brands, ensuring genuine materials and manufacturer-backed warranties.
5️⃣ How do I book a site inspection?
You can book a free or paid site inspection by:
Calling us at 011-69314493
WhatsApp or SMS
Filling out the contact form on our website
Emailing us at support@inoticinfra.in
6️⃣ Is the site inspection free?
Initial consultations are usually free within serviceable areas, but some technical inspections may carry a nominal fee which is adjusted against the final work order if you proceed with us.
7️⃣ What is the process of work?
Our work process includes:
Site Visit & Assessment
Problem Diagnosis & Recommendation
Quotation & Material Discussion
Work Execution with Monitoring
Final Inspection & Warranty Handover
8️⃣ Which materials do you use?
We use industry-grade materials from trusted brands like:
Dr. Fixit
Asian Paints
Sika
STP Limited
Fosroc
MYK Arment
9️⃣ What are your payment terms?
We follow milestone-based or part-advance payments. Details are shared clearly in the quotation. Online, UPI, bank transfer, and cheque payments are accepted.
🔟 How do I cancel or reschedule my booking?
To cancel or reschedule, please notify us at least 24–48 hours in advance. Refer to our Cancellation Policy for full terms.
🔁 Can I get a GST invoice?
Yes, we provide GST-compliant invoices under our registered name Inotic Infra Solutions.
💬 Still Have Questions?
Reach out to our customer support team for any additional queries. We’re always happy to help!
📞 Call/WhatsApp: 011-69314493
📧 Email: support@inoticinfra.in